FAQ

Mobile App

Is there a native mobile app?

Our platform has been designed to be compatible and user friendly with virtually any mobile and desktops browsers..

Web App for iPhone and iPad

Our platform is designed keeping in mind mobile devices only, so we recommend to add it to Home Screen as Web App.

iPhone Users:

Go to https://maaintivanta.com in Safari browser and select share button on iPhone at bottom and then select Add to Home Screen option. You will see MaaIntiVanta logo and a default name for the Web App. Just save it. You will then see a MaaIntiVanta icon on your home screen which looks exactly like native app. Just click it whenever you want to reach us.

Web App for Android Devices

Our platform is designed keeping in mind mobile devices only, so we recommend to add it to Home Screen as Web App.

Go to https://maaintivanta.com in Chrome browser and click menu icon on top right hand corner of chrome browser and then select Add to Home Screen option. You will see MaaIntiVanta logo and a default name for the Web App. Just save it. You will then see a MaaIntiVanta icon on your home screen which looks exactly like native app. Just click it whenever you want to reach us.

Security

Is my data secure ?

All transactions you make on our system are encrypted and transferred over secure/private connection over SSL. All data is stored in our private servers.All credit card transactions are happening through STRIPE and whatever you enter in credit card field will be transferred directly to STRIPE servers without hitting our servers and get processed there. We don't store any of your credit card information in our system. We just store your billing address and profile information. We never share your data to any third party marketing agencies. This is our commitment to our customers.

Why Stripe and not Paypal ?

We chose Stripe over Paypal as it allows us to integrate their payment system into our application seamlessly unlike Paypal where user are asked to go outside the application and pay the amount and get redirected. Here is a comparison of stripe vs paypal.

Why do you need my mobile number ?

You will receive a text message when food is delivered at your home, so that you can pick it up once our delivery person leaves the food at your door steps.

Food Ordering

Why order before 10 am everyday?

We prefer the customers to put single orders at-least one day before as we need to get vegetables and other required cooking items from store. We need to do this to minimize wastage on perishable items, so that we can maintain low cost. We kept a 10 am cut off time as, cooking will start from 12pm so that food gets ready by 3pm and deliveries can start from 4pm.

Why 5 Day plan?

This helps us manage things on our end and use the resources appropriately, so that we can reduce wastage and costs. We transferred these saving to the customer buying price. If you ordered 1 curry (24 Oz) and 1 Dry Item (8 Oz) separately, it would cost you 24 dollars. But with 5 Day plan, you get the same order for 16 dollars. Which means you are getting about 40% in savings.

Billing address is shipping address, Why?

It simple and convenient for everyone. We want to have only one address per customer, so that these is no confusion about delivery address.